Privacy Policy

Definition

In this policy, the following terms shall have the following meanings:

We may update Sprint Xpress's Privacy Policy from time to time. The revised and most current version of the policy will be updated and posted on the website directly. You are advised to review this Privacy Policy periodically for any changes.

1 What data do we collect?

Personal Information

While using our Services, we may ask you to provide us with certain personally identifiable information (also known as PII or Personal Information) that can be used to contact or identify you. Personally Identifiable Information may include, but is not limited to:

If you provide us any Personal Information of another Data Subject, you must ensure that you are authorized to do so and that such person is informed about this Privacy Policy.

You can choose not to provide any Personal Information that we may request of you, but, in general, the Personal Information we request is required in order to provide you with access to and use of the Services, and the lack of such information may prevent us from doing so.

2 When and how do we collect your data?

We provide a range of Services including (without limitation) various delivery and logistics solutions through innovative technology and connected tools. We collect Personal Information and Other Information from you in a number of ways including:

3 Why do we collect your data?

We use the collected data to provide, develop and improve the services that we offer you. Some of these purposes include:

Provide you products and services

4 Why do we share your data and with whom?

As a rule, we do not transfer or share your Personal Information with any third party unless we are required to do so. We may share your Personal Information in the following ways:

We may disclose your Personal Information with group companies of Sprint Xpress for enabling them to provide the Services, for optimizing our shared processes, and for other cross-affiliate initiatives.

Regulatory or Government Authorities

We may disclose your Personal Information in good faith belief that such action is necessary to:

5 How long do we keep your personal data?

Please notify us of any changes to your Personal Information. We will take reasonable steps to ensure that your Personal Information is kept accurate and current. We will retain your Personal Information for as long as needed to fulfill the purpose for which we collected it and for a reasonable period thereafter to comply with audit, accounting, contractual, technical and legal requirements, for security purposes, and/or to resolve any future disputes.

We may retain Other Information, including non-personal information indefinitely or to the extent allowed by applicable law. Our retention guidelines are applicable even where you have chosen to delete your account with us.

6 How do we secure your personal data?

We take information security very seriously and maintain reasonable administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Application, data, infrastructure and network security are our key focus areas where data security practices are enforced. We also adhere to international standard certifications to complement the enforced practices.

Our information security policies and our technical, operational and physical security measures conform to the ISO 27001 standard. Further, you play an important role in keeping your personal information secure. You should not share your user name, OTP, or other security information for your account with anyone.

7 Children

Our Services are not aimed at children (under the age of 18) and do not provide information specifically targeting children. If you are under 18 you may use our website and our Services only with the involvement of a parent or legal guardian. However, if you have visited our website or used our Services, we may store your details as set out in this Privacy Policy.

8 What are your rights as a data subject?

Depending upon your location and in accordance with applicable laws, you may have the right to access what Personal Information we hold about you, or the right to have incomplete or inaccurate data about you corrected or completed. Subject to certain exceptions where information needs to be retained for legal, internal audit, security & fraud prevention purposes, you may also have the right to request erasure of Personal Information or the right to restrict processing in accordance with applicable data protection laws.

Changes to this Privacy Policy

We may update Sprint Xpress's Privacy Policy from time to time. The revised and most current version of the policy will be updated and posted on the website directly. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

At Sprint Xpress, we have a dedicated Privacy Officer to address any concerns or questions you might have about the use of your data or generally in relation to this Privacy Policy. You can always reach out to us at info@sprintxpresscouriers.com with your grievances or questions.